Privacy Policy

Chromatographic Specialties Inc. specializes in supplying chromatography instrumentation and consumables to the Canadian scientific community.  We believe the products we offer improve the analytical capabilities of our customers. It is our goal to foster strong relationships with our customers, keep them informed of new products and techniques that are relevant to their work and allow them to reap the benefits of newly emerging technology.

Chromatographic Specialties Inc. considers your right to privacy very important. Every attempt to ensure your privacy is taken when you provide information to us.

  • Personal information is not displayed on our website
  • Personal information is not accessible to the general public

Chromatographic Specialties Inc. has published this website to:

  1. disseminate accurate, and comprehensive product information
  2. provide timely technical, application, and service support
  3. present in one place, Chromatographic Specialties Inc. Canadian distributive organization for making efficient contact
  4. provide an innovative mechanism for product ordering and information

Use of Information Collected:
In general, when Chromatographic Specialties Inc. requests information from you, it  is intended to be used only by Chromatographic Specialties Inc. and our sister company, MJSBioLynx Inc.* employees to provide better customer support and to establish a professional business relationship.

The following information may be collected through our order processing or customer service;

  • Contact name
  • Contact title
  • Contact Company
  • Contact Company shipping address
  • Contact Company billing address
  • Contact Company telephone number
  • Contact Company e-mail address
  • Contact Company purchase order or credit card payment information
  • Contact area of scientific research
  • Contact or Company special requests

The information collected may be used for the purpose of;

  • fulfilling a purchase order
  • fulfilling a  quotation, literature or sample request
  • providing effective technical support
  • informing/educating our customers of products available to assist in scientific research
  • informing/educating our customers of New Suppliers or New Products available
  • informing/ educating our customers of current promotions and or sales

You are free to browse our web site ( www.chromspec.com)  with confidence that you are not revealing any information about yourself. If you desire, you may set up an on-line registration so you do not have to repeatedly enter your information when making requests or placing an order.

Be assured we will not provide any of your personal information to other companies or individuals outside our company or our suppliers without your permission- unless requested by a court of law.

Chromatographic Specialties Inc. website provides links to other websites. Since we do not control those websites, we cannot be responsible for the content therein, and encourage you to review the respective sites' privacy statements.

To create, change or update your profile, please  click here
To unsubscribe from our e-marketing, please email unsubscribe@chromspec.com
To remove yourself from our database completely, please email unsubscribe@chromspec.com

If you have any questions regarding what personal information we may have on you or your company, or if you would like more information about our policies, or you wish to register a complaint, please contact:

Michael McKend – President, Chromatographic Specialties Inc.
300 Laurier Blvd., Brockville ON, K6V 5W1
613-342-4678
mikem@chromspec.com

You can also contact the Office of the Privacy Commissioner of Canada for assistance between the hours of 9 am and 5 pm, at:
Toll-free: 1-800-282-1376
Phone: (613) 995-8210
Fax: (613) 947-6850
TTY: (613) 992-9190

or by mail at:
112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3

or on the Web at: http://www.privcom.gc.ca/

*For more information on MJSBioLynx Inc.*. please visit their website at www.biolynx.ca