Terms and Conditions

Effective Date: August 22, 2025

Welcome to Chromatographic Specialties Inc. (“CSI”, “we”, “us”, “our”). By accessing or using our website at chromspec.com (“Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms
By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other legal notices or policies posted on the Site. If you do not agree, please do not use the Site.

2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to the Site or its systems.
  • Use the Site to distribute spam, malware, or other harmful content.

3. Intellectual Property
All content on the Site, including text, graphics, logos, images, product descriptions, and software, is the property of CSI or its licensors and is protected by Canadian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

4. Product Information and Pricing
We strive to ensure accuracy in product descriptions and pricing. However, errors may occur. CSI reserves the right to correct any errors and to change or update information at any time without prior notice.

5. Orders and Payment
All orders are subject to acceptance and availability. Prices are listed in Canadian dollars unless otherwise stated. Payment must be made using approved methods. CSI reserves the right to cancel or refuse any order at its discretion.

6. Shipping and Returns
Shipping timelines and return policies are outlined on our Site. Please see our Return Policy for more details. Returned items must be in original condition. Certain products may be non-returnable due to safety or regulatory reasons.

7. Limitation of Liability
CSI shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased. Our liability is limited to the amount paid for the product or service.

8. Privacy and Data Protection
We collect and use personal information in accordance with our Privacy Policy. CSI complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

9. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved in the courts of Ontario.

10. Changes to Terms
CSI reserves the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the revised Terms.

11. Contact Information
For questions or concerns about these Terms, please contact us at:

Chromatographic Specialties Inc.
300 Laurier Blvd, P.O. Box 1150
Brockville, ON K6V 5W1, Canada
Email: sales@chromspec.com